Friday, May 29, 2015

Meet Your Merchant- St. Michaels Crab and Steak House

305 Mulberry Street St. Michaels, MD 21663
Phone number: 410-745-3737
Hours of operation:
Thursday-Tuesday (Closed Wed.)
11am- 10pm

Who are the owners?
Eric Rosen

How and why you started your business?  
The desire to own my own restaurant began when I became a chef in the Army. From there I went on to restaurant school in Philadelphia, PA where I am born and raised. After graduation, I relocated to the Eastern Shore of Maryland and began my career as a chef and general manager of a few establishments. When the opportunity came available to own my own restaurant I took a crazy chance and 22 years later I can proudly say my dream came true.

What do you sell/make/do? 
We're a crab & steak restaurant. The St. Michaels Crab and Steak House provides a full menu including entrees, sandwiches, salads, appetizers, raw and steam bar, desserts, etc. We have a full bar with many great drinks including our House Infused Bloody Mary.
Within the restaurant there are 4 dining areas that can seat approximately 300 people. Two of the dining areas are outside and two are inside. Additionally, we have an inside and outside bar, a favorite of locals.
Over the many years as owner, I have held rehearsal dinners, crab feasts, birthday parties, etc.
The restaurant is seasonal, so we generally open in April and close after the weekend of Christmas in St. Michaels, normally the second weekend in December.

Where is your business located and why did you choose your location?
St. Michaels, Maryland in what a few of us like to call the Heart of the Harbor. We sit directly in the St. Michaels Marina, overlooking the water and the boats coming and going.

What strategy do you use to draw people to your establishment?
Social media has done wonders for business. We have a great website and Facebook page that are updated almost daily with pictures of fun with customers and friends and photos of our good food and specialty drinks! Many businesses and hotels in town have copies of our menu. I can not forget our wonderful regulars!  They put the word out around town and other areas about us.  

What is your strategy for growth in the next year?
Continue to provide great meals and experiences to all customers that walk through our doors. Additionally, keep up with social media and changing times in the area of marketing online.

What is the best thing about running a business here?
All the great people I have come in contact with, and friends that I have made. It’s a great feeling to know that I have satisfied so many people from many different areas across the United States and other countries.

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